Questions? We have answers.

Do you offer in-home/on-site service?

Of course . We find that on average, 90% of repairs can be done in-home/on-site. Our service vehicle has the most commonly-used parts on board. Sometimes we need to make a repeat visit. The better you can describe the problem, the better we can inform you of what to expect.

Is it worth repairing my big screen TV?

If it’s not worth repairing—we’ll tell you. Just like an old car or house, preventative maintenance with your big screen TV is a must. There are some manufacturers who only have one or two problems over a 10-15 year life span. Others, not so good. Once you’re a customer of Cleveland Classics, you’ll always enjoy favorite customer discounts and repeat customer savings—even on other products and services.

I keep hearing about the broadcast standards changing to digital. Is it worth fixing my older big screen?

Probably. When US broadcasters switch exclusively to digital transmissions on February 17, 2009, analog sets connected to cable or satellite receivers should continue to work just fine. Otherwise, an analog-to-digital converter box will allow your analog TV to display over-the-air digital broadcasts.

Visit dtv2009.gov for more information or to obtain a $40 coupon towards the purchase of a converter box.

Do you offer a warranty?

Oh yea! Did you know that many manufacturers only provide 90-day parts and labor warranties? Some service centers only offer 30-day warranties on their service. Cleveland Classics offers a 90-day parts and labor warranty with extension up to 6 months.

Can my older TV/big screen adapt to home-theater/automation technologies?

Many times, Cleveland Classics has restored a TV to full functionality, only to find a great audio system sitting right next to it unattached. We can help you integrate your existing or new surround-sound system to your restored TV. In addition, video surveillance, intercom, and future technologies can also be installed and connected to your home theater system.

If my big screen TV cannot be repaired at reasonable cost, then what ?

Again, if it’s not worth repairing—we’ll tell you. We’d rather have satisfied customers than new “clients”.