So What’s Your Problem ?

So What’s Your Problem ?

What information to have when seeking tv repair advice.

It always amazes me when customers call for repair, and they don’t know who the tv is made by. …or when it was made… or the model number. By law, all TVs and bigscreens have to list on a label on the back of the product, these 3 things.

Why this is Important

After servicing electronics for close to 30 years now, ALL manufactures have various common problems. Those problems varied from manufacture and year of manufacturing. Believe it or not, I can usually ( 90% of the time ) tell you what your problem is and a pretty exact price on how much your repair will cost. I will be able to assess if your unit can be repaired inhome or if it needs to go to the ship..

As a servicer committed to helping resolve your problems. Be kind and do due diligence and check for these essential numbers and dates. The more efficient we can be in resolving your problem, the LOWER your cost will be.

Whats Wrong With the TV ?

You will want to also make sure you can answer some additional questions, for they will help keep cost down

1) Is the set dead ?

2) How long does it take for the problem to appear ?

3) Has the set ever been worked on before ? If so, is this the same problem ?

4) Has the set ever been professionally cleaned ?

One of the most FAQ is, is it worth the repair ?  Providing information like age and model will give us a good idea, rather we can comfortably and securely repair your tv without fear of future problems. Some units are just too old and problematic to restore, however, some of the best big screen TVs were manufactured between 1995 and 2004, therefore depending on make and model, they will be a viable option for big screen repair and restoration.


  1. Craig, the TV Guy said

    October 12 2008 @ 5:05 pm

    Valerie, thanks so much for inquiring foe help .

    I need you to supply more content. Who is the tv made by, how old, what is model number?

    What part of town will we have to travel to ?

    All these answers will better inform us to help you.


  2. Rodger said

    October 22 2008 @ 4:12 pm

    Firstly, I called your posted telephone number, but it is not a working number. Please advise if you are still in business and the correct phone number.

    I have a Hitachi Ultravision projection television. It is a model 61SBX59B, purchased in 1999. It has never been serviced.

    It has a great color picture, but has just recently developed a divergence problem. The problem is seen when watching a channel that has a rolling banner at the bottom of the screen, such as FOX News or CNN. Otherwise, watching a local channel such as 3, 5 or 8, the problem is not noticeable.

    I have attempted to resolve the problem using Auto Focus and the center and static convergence, using the remote control, but without success.

    I understand this problem is not uncommon, and frequenctly involved replacement of two ICs and/or some low value resistors in the convergence circuit.

    The set is big and heavy at 270 pounds. Can you service this set in my home?

    Please advise. Thanks………Rodger

  3. Craig, the TV Guy said

    October 25 2008 @ 4:36 pm

    Thanks Rodger for the contact. Not sure what happened with Ma Bell, but we won !! Great meeting with you and your family today, Kitty was too cool.

    Inhome repair is our specialty and am so proud and happy to get you up and running today……and Yeah !! Way to use your discount at the End (-:<<

  4. Jeff Nemet said

    September 26 2010 @ 6:20 pm

    I have a sony grand wega model #KF-60WE610 projection TV that i purchased used in 2008. The set turns on, runs for 10 minutes, then shuts off for 20 seconds and turns back on. What do you think is wrong with it and is it worth fixing?


  5. Craig, the TV Guy said

    September 28 2010 @ 4:36 am

    Thanks Jeff. I have not been able to email you back. I hope you see this and give me your contact info, Not here, but email me or call, OK ??

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