Archive for So What’s Your Problem

Hubby ?? Why is our LCD taking longer and longer to turn on ??

Hubby ?? Why is our LCD taking longer and longer to turn on ??

We have experienced a rash of Samsung, Philip/Magnavox, Polaroid, and Akia LCD televisions with power supply problems that cause the tvs to turn on slowly and eventually—not all all.

We have seen the problem with Plasmas too. Recently I repaired a Philips with the Ambi-Light, a Toshiba and an LG…..all with swollen power caps. These caps are also problems on some of the old crt units too !! Don’t give up on the old school units. They were the best made 😀

There are charging capacitors which should be replaced by certified technicians and you should be looking at a repair bill of $150 plus service fees of $50-$100 depending on your location.

Yes! We can repair these problems in-home and on-site. Don’t go hauling that fragile screen into a car to save $20 bucks.Instead, give us a call at (216) 252-1672. We’ll be happy to help. And you can save your back 😀

Our Trip to the Consumer Electronics Design and Installation Associations ( CEDIA ) Yearly Conference in Indianapolis was the Bomb !!

Our Trip to the Consumer Electronics Design and Installation Association in Indy was the Bomb 😀

I recently have developed a relationship with a friend who does Custom Installs of Smart Home Technologies and Corporate A/V. We met on the phone one day and his customer needed a big screen repair. That very same day, a high school buddy of mine need a video projector installed and cabling to the unit and we have been sharing customers and knowledge ever since.

I got my beginnings in audio,video,computers and communications with such technologies. Yes !! You all know me as the Bad Ass ,BBB, Angie’s List Superman Big Screen Repair Specialist for the Consumer. who does NOT have ,a so called .Ralph Nader Rep anymore. But Yep !! I am more than that and we are Evolving to other individuals of need !! Rest Assured !! I am Committed to our beginnings and the prime Person of interest ,when it comes to repairing TVs for the family home. I am Cleveland Classic TV Forever 😀

Now , Back to CEDIA, the Consumer Electronics Design and Installation Association. CEDIA is a global institution committed to educating and training Professionals in the areas of best Practices and technologies for home theater, automation, lighting,control and surveillence/ security and total home sound systems. The conference in INDY was the first I had visited in years and it was a fun and informative event.

Now you know, repairing big screens, my first focus was Video displays and projectors. Hands down the Big Daddy on the block was the Light Cannons by Digital Projection systems. An old and good friend of mine , who is the Head of Design/Build for Systems Integration for the new Eaton Corp HQ, says some of these units will be installed for CEO Sandy Cutler. These are powerfull projection systems capable of 30,000 lumens and up. True Hollywood they are. I also liked on the more reasonable consumer side the Panasonic booth with a 103 inch Plasma, Sharp and the Pioneer incorporated Elite system for mondo sound re-enforcement. Sony and JVC also rang in with great displays and interactivity of the digital home convergence. I really liked Runco too. They and the parent company Planar are doing wonderous things with video display technologies, such as off board electronics that keep the LED panels cool and when failure does occur, and it will ,with all manufactures tvs, one can swap out the electronics without removing the display from the wall…..Brilliant !! American Made out of Beaverton Oregon. Oh Yeah !!

My main focus on this trip was to learn more about inhome installations and the latest technologies that are available and credible to offer my customer base. We started with audio and the ability to maximize surround sound in any given environment. Yamaha blew my sox off with various solutions for making you feel, the sound, was all around. Hands down, best Audio Still from Yamaha, There was another company that played RTF’s Romantic Warrior as my demo. How did they know ? One of the most complexed and Intricate performances to duplicate and they nailed the essence and the sound was true. Now if I was home, I would have turned the bass up more, but I’m sure the other vendors would have frowned, for it would leave one speachless. Romantic Warrior !!!

Lutron had some of the most innovative and creative solutions for lighting controls and energy savings ,hands down !!They had a battery operated ,remote controlled shading system that was way too sweet. This has to come to the masses. They also had some of the most beautiful architectural lighting fixtures for the home and office and they were too, also energy compliant to the new California standards of energy savings. Thumbs up to another great product that is American made out of PA 😀 Bravo Lutron !!

There was also a nice wall mount for plasmas,lcd and leds, that had a subwoofer in the back and sides and center speakers all in one. Yep A wall mount with a built in surround sound system !! Remind me to share the manufacture with you for, I will have to dig thru 2 bags of literature to find it now…..Ooops 😀

Lastly and one of the prime reasons for me and my friend, Mike Komlosy of SmartHomeInnovations.net, to go to this show, was to analyze and test control systems for all of the various medium. To be able to control any tv,sound,camera,lighting,ect from a remote control,touch pad,cellphone,ect is the key. The importance of critical factors such as wiring and and distance is most important.

We learned a bunch and am already implementing knowledge from the trip into jobs today.My Friend Mike and CEDIA has been a great awakening and learning for Cleveland Classic TV and our Client Base. Investing in Our Knowledge to Service you Better. Thank You Friends and as Bruce Drennen would Say ” I Love You Cleveland !”

From Downsize to Angie’s List !!

From Downsize to Angie’s List !!

I came to Cleveland from Dayton Ohio in May 2004. I struggled to get work, but finally
got, I thought the job of a lifetime with HH Gregg as the head shop tech. I supported 10
inhome techs and the management with the toughest of problem solving solutions. After one
year on the job, HH Gregg, decided to close down service company wide and out source to
Electrosound.

Lucky me, I get hired on at Best Buy’s facility in Glen Willow with over 200 employees.
Jack Pot !! I thought. I was only there 3 months before they started talking downsizing.
What ? The new plasmas and LCD and DLP are failing within 18 months to 3 years and you
are cutting techs ? I got laid off 4 months later )-:

After 25 years of repairing bigscreens for consumers and commercial accounts. I decided
to start Cleveland Classic TV !!
Cashed in my 401k and 4 weeks severence = 5200.00……Ouch !!

I started with ads on the backpage of Scene magazine. I then bartered a HD bigscreen to my
ol’ friend web guy Bri for a website build using WordPress. It was and still is an
awesome design with much traffic.

It was shortly after that, I bought a mac mini and discovered social networking and free
online classifieds. I started posting on Craig’s List,Merchant Circle and many more FREE
online classifieds. It took me about a year to realize that you do not leave an email
address, phone number or anything…….but a link to your website !! I posted ads and
drove them to my website !!

We are now tops in SEO when googling,binging,ect for tv or bigscreen repair in Cleveland
Ohio, We are actually getting hits globally. We went from 25 hits a month to over 500. We
are local and most hits are in NEO

One of the most wonderful things to develop lately is our new storefront on 9854 Lorain
Ave and is my Dr Jeckyl/Mr Hyde A Storefront !! For we specialize in repairing large tvs and bigscreens inhome.
Now we have a brick and morter where we buy and sell refurbished bigscreens and take flat
screens in for repair. We have a home now. Yes !! All mentioned before was run out of my
apt,van and storage.

To finish I would like to thanks all of those who have supported the business internally
and customers. We are member BBB, NESDA and Just Recently awarded the Super Service Award
of the year 2010 from Angie’s List !! Thank you So Much Cleveland 😀

I love the info from Local.com

I thought this was a good read, especially about creating a pay per click expert page ;-D

http://info.local.com/mk/get/LSNP_DEC2010?_EC=BOrpiEx51i6Wv6KeXsbIXA

Cleveland Classic TV is Looking For Broken Bigscreens to Buy

Cleveland Classic TV is Looking for broken Bigscreens to Buy !! No older than 2007 and no broken screens on flat panels.

Must have year of made, Make and Model and Problem. Offering 25 to 50.00 and will pick up in Cleveland Metro Area. Looking for DLP and Flat Panels .

Honey ? When did cable switch to 3-D ?

Honey ? When did cable switch to 3-D ?

Why Does My TV Look Like a 3-D Movie ?

Originally posted Dec 2008, We still get so much feedback  on this, my Favorite Blog 😀

One of the most common problems and repair issues of traditional crt projection systems is the failure of Geometry Correction or Convergence. To converge is to bring things together. The purpose of this circuit is to align the Red, Green and Blue guns to uniformity.  This is achieved by 2 or 3 ICs that run so hot, you cannot hold your hand on them for long. They are hard working semiconductors prone to failure.

How do I determine if this is my problem ?

Common symptoms will be a separation of colors. You may be watching ESPN od CNN and notice the words at the bottom or Logos at the top, with a 3-D effect or separation of one of the 3 colors from the others. Or you may see a bowing on the sides or bottom/top or both and that is complete failure of both ICs or the supply to them.

Well what does this mean for my bigscreen ?

First off, it can be repaired economically. The repair should be done inhome ( no need for servicer to remove your tv from your home and 1 hour of labor to complete ). Cost should be about $200 plus service fee of $50-$100 ( depending on travel time).

Failure of this circuit is beginning to drive our business and some manufactures, whose units where manufactured between 1995 and 2005 are just beginning to fail for the first time. We have LCD and Plasmas inshop that are only 18 months old. Although there are great improvements and price reductions in these technologies. CRT/Projection systems have been manufactured since the early 1980s and the units produced between 1995 and 2005 are some of the most well designed and reliable and performance was King.

Where do I go from Here?

You will want to check search engines for you model number, manufacturer, Bigscreen repair in your town and negotiate for pricing, inhome service, scheduling, etc.

Cleveland Classic TV is commited to restoring and keeping cherished, invested bigscreens alive and well. We welcome questions and would love to support and guide our clients thru the maze of bigscreen and HD transitional information

So What’s Your Problem ?

So What’s Your Problem ?

What information to have when seeking tv repair advice.

It always amazes me when customers call for repair, and they don’t know who the tv is made by. …or when it was made… or the model number. By law, all TVs and bigscreens have to list on a label on the back of the product, these 3 things.

Why this is Important

After servicing electronics for close to 30 years now, ALL manufactures have various common problems. Those problems varied from manufacture and year of manufacturing. Believe it or not, I can usually ( 90% of the time ) tell you what your problem is and a pretty exact price on how much your repair will cost. I will be able to assess if your unit can be repaired inhome or if it needs to go to the ship..

As a servicer committed to helping resolve your problems. Be kind and do due diligence and check for these essential numbers and dates. The more efficient we can be in resolving your problem, the LOWER your cost will be.

Whats Wrong With the TV ?

You will want to also make sure you can answer some additional questions, for they will help keep cost down

1) Is the set dead ?

2) How long does it take for the problem to appear ?

3) Has the set ever been worked on before ? If so, is this the same problem ?

4) Has the set ever been professionally cleaned ?

One of the most FAQ is, is it worth the repair ?  Providing information like age and model will give us a good idea, rather we can comfortably and securely repair your tv without fear of future problems. Some units are just too old and problematic to restore, however, some of the best big screen TVs were manufactured between 1995 and 2004, therefore depending on make and model, they will be a viable option for big screen repair and restoration.

You Tried to Buy a DLP Lamp From Where ? The Light Depot !!

You Tried to Buy a DLP Lamp From Where ? The Light Depot !!

I have actually had customers bring their DLP lamps to me in their bare hands.

After they had told me they had travelled to various Home Improvement and Lighting Companies.

Dlp and LCD lamps have Mercury content. They should only be handle with gloves and even then, very carefully. There are a lot of do it yourself websites and self help money saving blow-hearts that offer quick fix, easy solutions ( for a price ! ) and they will never divulge the whole truth.

The truth is, once your lamp blows, it is a toxic element, that should be handled and disposed by qualified technicians. This is such a key element of our business, that we will insist on having the failed core back to complete the sale. No core, no new lamp. That’s our policy.

In addition, LCD and DLP projection systems using these lamps, MUST be cleaned when lamps replaced.  Most manufactures suggest this effort and as a business and service supplier, I can only suggest what is needed.  But if you find yourself in need of lamp replacement, please consider the previous points made.

#1  Wear Gloves when Handling the Lamp !  Both removing and installing. Do not touch glass with hand. Oils, dirt, contaminants will ruin the high powered ,high heat optics

#2 Test the market for qualified servicers and see how and what they think about these details. If they don’t know, don’t hire !

#3 Negotiate with servicer/part supplier to also clean/vacuum chassis to keep fans from blocking , thus eliminating heat build up and optical block/light engine failure ( these failures are catastrophic ).

#4 What type of warranty covers the new lamp?  There are guys selling lamps that they removed from broken units and may have 10k hours on them. Yes they wil work initially but for how long ? Standard warranty should be at least 90 days. We have 6-12 month warranty, depending on program chosen.

For more info or questions, feel free to link to our,  ” So What’s Your Problem page and leave a comment and we will provide additional info if possible.

Remember…….Now That You Know….You Cannot ,Not Know (-:<<


We are still getting calls from folks who buy lamps online and failure within 60 days. Beware of Where and who you buy lamps from.You should have local support !!

Prepare Now for Spring Storm Season and Protect Your Electronics

Spring is coming ! Protect Your Electronics

Prepare Now for Spring Storm Season

I am always amazed to go into folks homes and find that they have 20 freakin’ vcrs,dvds, bigscreens and lamps all running into one outlet with various extension cords and outlet tripplers.

Most Radio Shacks and Best Buy store offer ” Insured” surge protectors. Not simple power strips, but guaranteed protection systems. You should not have to pay more than 30-40 bucks, but it is a reasonable investment for Bigscreens,TVs, surround sound, video games and computers that you may have paid 1500.00 or more for and enjoy everyday.

Trust me. Not only lightning damage, but when homes loose power, there is a surge when power is supplied back and this is a common point of failure because the surge is beyond what is recommended as a power source for your tv. Always unplug your electronics after power outages. They have standby power circuits that are always active the second you plug them in. That’s why remote controls work. They send a signal to an active circuit !!

The protectors you seek should have written on the front of the package, an insurance policy of at least 10K dollars and some go as high as 100K……Yes, your house could burn down by plugging and tripple plugging electronics into “ONE” outlet

Just more pertinent info from your alumni Craig……Peace…..and stop pluggin all that stuff into one outlet…Thats a Bad Thing to Do !!

If you have problems finding help in your area, feel free to contact me at Classtorations.com and I will get you hooked up

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